Build the AI workforce of tomorrow
Our approach
We believe that conversations are at the heart of building long-lasting customer relationships. That’s why we’ve designed our AI Agents to be more than just efficient. They are conversational, useful, empathetic, and authentic. Our platform empowers businesses to redefine what’s possible in customer relationships—all with the efficiency and scale of AI.
Our customers
Sendbird is the engine behind meaningful connections for 6 billion people worldwide, powering 7 billion conversations every month. Our platform supports leaders across a diverse range of industries, including delivery & rideshare, e-commerce & retail, healthcare, travel & hospitality, and financial services.
Our belief
We believe in a future where AI unlocks human potential across all facets of life. We envision an A2A (Agent-to-Agent) world where AI agents connect businesses and individuals, empowering them to achieve more than ever before. It’s a future where the impossible becomes possible, and human achievement is no longer bound by time and cognitive load.
Our 7 core values
Endless tenacity for customers
Our origin story begins with the customer. Customers existed before businesses. They faced a problem for which they found a place to find a solution, and created customer value.
Better than the best
We set stretch goals for ourselves and our team. We must strive to produce excellent performance, speed, and quality, demanding a great amount of effort to achieve those goals.
Work to completion
We focus on the goals wholeheartedly until they’re done. We expand and redefine our roles and responsibilities with even more flexibility to achieve those goals.
The buck stops here
We believe leadership is not defined by position but by action. We vow to bear greater responsibility, never shifting blame to others or external circumstances. We hold ourselves accountable.
Already on it
We decide fast, move faster, and embrace continuous improvement. We learn quickly from mistakes and drive progress without excuses.
Highest corporate integrity
A great relationship between a company and its customers can only be built on the platform of high corporate integrity. We base our decisions and actions on the right reasons.
Global citizenship
We cultivate a global culture to nurture talent, embracing diversity in ethnicity, gender, religion, and disabilities. By fostering individual and team strengths, we build mutual respect.
Our investors
